The Johns Hopkins Hospital’s Visitor Welcoming System
We know that expert, compassionate patient care provided in a safe, welcoming environment is of the highest importance to our patients and visitors at The Johns Hopkins Hospital. As part of a comprehensive effort to enhance security, we are phasing in several new features, starting in March 2023. We have increased the number of security and guest services staff to welcome and assist you with the registration process.
New Guidelines
- Patients, visitors and care partners will be required to register and present a valid photo ID when entering our hospital buildings.
- Please arrive 30 minutes before your scheduled appointment to allow time for this new process.
- You will receive a printed badge that should be worn at all times while in the hospital.
Implementation Schedule
- On March 11, the new system will start in Johns Hopkins Children’s Center entrances.
- On March 25, the system will launch in Weinberg, Zayed and Nelson (Wolfe Street) and the Johns Hopkins Outpatient Clinic (JHOC) tunnel.
- Check back soon for the next update.
We will consider expanding and adapting the system in the future. Thank you for your assistance in our commitment to ensure a warm and welcoming environment for all who enter The Johns Hopkins Hospital.
Visitor FAQs
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Beginning in March 2023, all patients, visitors and care partners are required to register and present a valid photo ID when entering our main hospital buildings. They will receive a printed badge that they should wear at all times while in the hospital.
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Your safety is a priority at The Johns Hopkins Hospital. This system is part of a comprehensive effort to enhance security for staff members, patients, care partners and visitors. The system will allow us to know who is in the hospital and help us honor patient wishes regarding their visitors.
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Valid photo IDs include an unexpired:
- State-issued driver’s license
- State-issued ID
- Passport
- Other government-issued ID
- School ID
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Anyone without a valid photo ID will need to have their photo taken at the Guest Services desk. This photo will be printed with your badge. Staff will work to independently verify your identity in addition to taking your photo.
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When you enter one of our main hospital buildings, you will be guided to the welcome desk. A member of our guest services staff will scan your ID and print a badge for you to wear at all times while in the hospital. That badge will include your photo.
Security and guest services staff members will be stationed at each entrance to help you.
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The information from your ID will be used for security purposes only, and it will be removed from the system when no longer needed. The Johns Hopkins Hospital does not sell or trade this information.
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If you do not have a badge, a staff member may ask you to stop at one of the hospital’s welcome desks to register and receive a badge. All visitors and care partners are required to wear a badge in our main hospital buildings, including on patient floors.
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Care partners will not be required to register in the emergency department. If a patient is admitted to the hospital from the emergency department, their care partners should register at one of the hospital’s guest services desks before going upstairs to the patient’s hospital room.
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Currently, visitors to outpatient buildings will not need to present a photo ID or register. We will be assessing ways to enhance security at these entrances.
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Upon leaving, visitors and care partners should place their badges in bins that have been placed at the main hospital building exits. All used badges will be shredded.